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Legal
Effective Date: [24-08-2026]
Rythz ships fragrance products and eligible orders to destinations across India. We aim to process and dispatch orders as quickly as possible while ensuring that products are carefully packed for safe delivery.
Orders are generally processed after successful payment and order confirmation.
Processing times may vary depending on product availability, order volume, customisation requirements, and other circumstances.
Orders containing bespoke or personalised products may require additional processing time. Any applicable timeline will be communicated to the customer.
Estimated delivery timelines may vary depending on the destination and courier service.
Delivery dates provided by Rythz are estimates and are not guaranteed. Delays may occur due to courier operations, weather, public holidays, incorrect address information, or circumstances beyond our control.
Applicable shipping charges will be displayed during checkout before the order is placed.
Any free-shipping offers will be subject to the terms and conditions applicable to the particular promotion.
Customers are responsible for providing a complete and accurate delivery address and contact information.
Rythz will not be responsible for delivery delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
If your order arrives damaged, defective, or contains an incorrect product, please contact us as soon as possible after delivery.
We may request photographs, videos, order details, or other information to assess the issue and determine the appropriate resolution.
If your shipment appears to be delayed or lost, please contact us so that we can coordinate with the relevant delivery partner.
Delivery timelines may be affected by circumstances outside Rythz's control.
International shipping availability may vary by destination and product. Any applicable shipping charges, customs duties, import taxes, or other charges may be the responsibility of the customer unless otherwise stated.
For shipping-related questions or assistance, please contact us.